Privacy Policy

1

Privacy Overview

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your information. We collect only the minimal data necessary to provide our services effectively.

2

Information We Collect

We collect the following personal information from you when you use our services:

Discord Username: To identify you, facilitate communication, and deliver personalized services.
PC Specifications: To tailor our services to your hardware and ensure compatibility.
Email Address: To communicate with you, confirm your identity, and process payout requests.

For clients who choose Stripe as their payment processing method, we may receive limited information from Stripe, such as your name and email address. We do not have access to your full payment details (e.g., credit card information), as these are handled directly by Stripe.

We do not collect any other personal data unless you voluntarily provide it (e.g., through support inquiries).

3

How We Use Your Information

We use the collected information solely for the following purposes:

To provide, maintain, and improve our services.
To communicate with you, including responding to inquiries and sending service-related updates.
To verify your identity and prevent fraud.
To process payouts and fulfill payment requests.

We do not use your information for marketing, advertising, or any unrelated purposes.

4

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following limited cases:

Payment Processing: If you use Stripe for payouts, we share necessary information (such as your email) with Stripe to facilitate the transaction. Stripe processes this data according to its own Privacy Policy. We only receive your name and email from Stripe for verification purposes.
Legal Requirements: We may disclose information if required by law, to comply with legal processes, or to protect our rights, safety, or property.
Service Providers: We may use trusted third-party providers for essential functions (e.g., hosting or email delivery), but they are contractually obligated to protect your data and use it only for the services they provide to us.

5

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes secure storage and transmission practices. However, no system is completely secure, so we cannot guarantee absolute security.

6

Data Retention

We retain your personal information only as long as necessary to provide our services, process payouts, and comply with legal obligations. Once no longer needed, we securely delete or anonymize it.

7

Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

Accessing, correcting, or deleting your data.
Objecting to or restricting certain processing.
Withdrawing consent (where applicable).

To exercise these rights or ask questions about your data, contact us.

If you are in the European Union, you also have the right to lodge a complaint with a supervisory authority.

8

Privacy Contact

If you have any questions about this Privacy Policy or our data practices, please contact us.